Hello, I’m Hana!
living in Halesowen for the past 10 years, and not even leaving the area to study at University, Hana has always been proud to be from the midlands.
She was delighted to start her career working for Tarmac from HQ in Wolverhampton, and that’s where she spent over half her career to date, building strong operational management and continuous improvement experience. Holding the title of Change Agent for numerous years, it is no surprise that Change is what Hana does best.
and the art of the possible during her time at IESA, where she headed up the Continuous Improvement and Digital Software Development departments.
She loved the work she completed there, from automating transactional processes to delivering new innovative features to customers via the award-winning Digital Customer portal platform; she later was awarded Impact Player of the Year for her contribution of ideas through to delivery.
after more than 5 years of working away from home missing family and friends, Hana decided to return to the midlands.
to support local businesses to improve their efficiency and competitiveness through increasing their use of technology.
She is passionate about making technology simple, accessible and enabling, to offer a baseline from which to truly innovate. Watch this space as she makes her impact as HanaTech, working with local businesses to improve and transform using Digital Process Improvement.
2001 – 2005
Graduation
Studied BEng & BCom Manufacturing Engineering and Business @ University of Birmingham
Covered principles such as Computer Aided Design & Manufacturing, World Class Manufacturing & Total Quality Management
2005 – 2013
Tarmac
Various Operational and Engineering Project Management roles, solid Change Management & Lean Continuous Improvement experience gained from National Operational Excellence roll out – raising the standard of all operational units through measurement of Overall Equipment Effectiveness & operational cost control
2013 – 2014
Compass
Operational Excellence leadership role held – raising the standard of all outsourced catering units through measurement of customer satisfaction, food waste reduction & operational cost control
2014 – 2019
IESA
Operational Excellence Senior leadership position held with responsibility for company Health & Safety, Quality & Environmental compliance – raising the standard of all outsourced Client Inventory Stores through measurement of stock availability, stock accuracy, On Time in Full & procurement savings
Promotion to Head of Digital, responsible for system uptime & upgrades, service desk performance, new Client implementation & system integration, & ownership & delivery of the Digital Roadmap to enhance the Digital Customer portal platform and create the Stores of the Future
2019 – Now
HanaTech
Launch of new business specialising in Digital Process Improvement, with vision to support local businesses within the Manufacturing Industry – raising the level of digitalisation and helping Traditional Factories move towards Factories of the Future, one quick win at a time
Graduation
Studied BEng & BCom Manufacturing Engineering and Business @ University of Birmingham
Covered principles such as Computer Aided Design & Manufacturing, World Class Manufacturing & Total Quality Management
Tarmac
Various Operational and Engineering Project Management roles, solid Change Management & Lean Continuous Improvement experience gained from National Operational Excellence roll out – raising the standard of all operational units through measurement of Overall Equipment Effectiveness & operational cost control
Compass
Operational Excellence leadership role held – raising the standard of all outsourced catering units through measurement of customer satisfaction, food waste reduction & operational cost control
IESA
Operational Excellence Senior leadership position held with responsibility for company Health & Safety, Quality & Environmental compliance – raising the standard of all outsourced Client Inventory Stores through measurement of stock availability, stock accuracy, On Time in Full & procurement savings
Promotion to Head of Digital, responsible for system uptime & upgrades, service desk performance, new Client implementation & system integration, & ownership & delivery of the Digital Roadmap to enhance the Digital Customer portal platform and create the Stores of the Future
HanaTech
Launch of new business specialising in Digital Process Improvement, with vision to support local businesses within the Manufacturing Industry – raising the level of digitalisation and helping Traditional Factories move towards Factories of the Future, one quick win at a time
Hello, I’m Shannon!
Finishing her BA Hons Degree in Fine Art mid 2017, she had always been a creative, but more of a structural kind who likes a challenge. Alongside a Degree she worked in Retail, gaining +5 years of retail brand awareness, visual merchandising, management skills and exceptional customer service.
During this time she started to develop a love for Graphic Design and explored the Digital World where she freelanced projects including Branding & Logo Design, Illustration and Website Design.
Which lead her to now...
in 2020 in Digital Marketing - Where she works for HanaTech! Creating original inspiring content, running our socials getting involved with campaigns and spreading awareness of the importance of the Manufacturing Industry - She is passionate about being a part of something which makes a difference.
So far she loves the impact she has made - playing a vital part to HanaTech and being proud to be part of a female-led SME, Shannon can't wait to see what the future holds for HanaTech and the amazing projects she is a part of.
At HanaTech we specialise in Digital Process Improvement in the West Midlands and beyond. We support local business within UK Manufacturing to become more successful at competing and surviving in a Digital World, transforming Traditional Factories towards Factories of the Future, One Quick Win at a Time…
Optimise * Digitalise * Maximise
PRINCE2 Practitioner
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