HanaTech News Change Management Digital Process Improvement Helpful Advice & Tips

1 Expert Digital Improvement Plan

A Happy Holidays and a Merry Christmas to you all! 

Our last day is here, and we’re just about ready to head into 2021! But not without showing you our continuous digital improvement plan…  
12 Days of HanaTech Christmas

Let’s recap what we’ve learnt over the 12 Days of HanaTech Christmas:  

  • 12 Reasons why we all NEED to change, showing different case studies and motivating reasons why  
  • 11 Innovations all around us that we don’t even realise they come second nature, things we use every single day to keep our lives going much easier and efficiently  
  • 10+ hours lost and how to TIME MANAGE successfully; with advice and tips around starting to manage your time, how to go about it and why it’s important 
  • 9 hugely inspiring Women in Tech and how their inventions shaped the future of today  
  • 8 tough but actionable wastes in your business, explained and what you should do about yours 
  • 7 motivating reasons to NOT give up hope, with tips and advice on how to be proactive, set those goals and to continue your journey 
  • 6 important pain points you need to improve in your business, what they are and where to start your overview development plan  
  • 5 Gold savingsssssss! (Never get’s old) A few cost free ways to get those quick wins in the business yourself with some resources  
  • 4 key factors in your development journey which you look at through your 6 pain points, what the factors are and where to get started with your plan of action 
  • 3 vital words – Digital Baseline Review, what it is and how we use it to start your business’es digital process improvement plan 
  • 2+ easy ways to speak to us, a little bit about HanaTech’s employee’s and different ways to contact us

Which leads us to here… 

At HanaTech we do things differently.  

We aren’t your usual Business Consultancy. We work with you from beginning to end, every step of the way. We don’t just offer business advice, we work out a digital improvement plan keeping you included whilst offering our expert advice on how to digitally improve your workplace. We aren’t here to ‘force a sale’, we’re here because turning traditional factories to factories of the future is our passion.

We’re bespoke and tailor the plan to your business needs – none of this cold call style sales speech, just pure honest advice. We’re transparent with you, as we believe in a not just a smart factory, but a transparent glass factory future; to be able to show customers your processes and be PROUD of how successful you are.  

Digital improvement plan

That’s why it’s a continuous digital improvement plan!  

We start off with quick wins and work our way from there, depending on the business. If you’re not quite ready for large digital solutions that’s okay! We’ll do our Digital Baseline Review by looking over the 6 pain points, identifying the 4 key factors along the way and we can create your digital improvement plan to span over as much time as you need.  

We help you understand the solutions, work with you to tweak it to your specifications and we’ll also put in our expertise and add solutions you will not have thought of.  

Here to Help

We build trust and relationships as the end goal, is to get your business on top of the competition, but continually holding that position by working on change management and the last key factor – culture of innovation.


We hope you enjoyed the 12 Day’s of HanaTech Christmas – it’s jam packed of great advice, tips, and how to work with us!  

Set those 2021 New Year’s Resolutions and speak to us to help start your journey…  

HanaTech has some amazing projects in the pipelines so don’t forget to follow us on our socials and our main LinkedIn page to keep up to date with any announcements.. Which there may be some in January! 


Stay Safe, and have a great one! 

HanaTech Ltd.  

Digital Process Improvement in the West Midlands
HanaTech News

2+ easy ways to speak to us


Xmas Hanabot

It’s Christmas Eve!

And what better way to spend it than reading our day 2 blog post! (Thanks for being here, we really do appreciate it) and here’s 2+ easy ways to speak to us … 

It’s been a year for the History Books thats for sure… and it was our 1st year of trade! HanaTech’s 1st Birthday was on the 18th December, where we celebrated getting through 2020. We are so thankful of the support we have received so far; we have so many amazing projects lined up that we can’t wait to reveal in the new year! We really focus on being that business consultant in supporting Manufacturing in the most one to one way possible; our approach is what makes us different from the rest.

If you’ve come this far through our 12 Day’s of HanaTech Christmas, congratulations! We hope you’ve learnt a lot! So, this is a little introductory post on who we are and a few easy ways to speak to us, whether it be to to ask any questions you may have, to start your digital development plan, or to get some more business advice…

HanaTech Ltd. right now is made up of Hana herself, and me: Shannon. 

A little bit about Hana… 

Hana has had a fantastic line up of experience under her belt, spanning over 15 years!  

2 + Easy ways to speak to us

“I am passionate about supporting Traditional Factories to become Factories of the Future, one quick win at a time.” 

Being a female led business in Tech and Manufacturing is something Hana should be proud of, as it is bridging that gap – mentioned in our inspiring women Day 9 post. There is still a way to go in terms of bringing more women into the industry’s however Hana is paving the way to becoming an inspirational leader, striving to make a difference in Britain’s important industrial sector.  

Random Fact about Hana: 

“I used to be in the TA REME Corps (Royal Electrical and Mechanical Engineers) and in normal non pandemic years, I love to ski! I’ve skied in Bansko when I left my corporate job to start HanaTech and skied in Lapland too! As well as that I also love doing charity runs, 10k’s being my favourite” 


And then there’s me, Shannon.

I am the digital marketer for HanaTech. I thoroughly enjoy my role, as I get to make a difference and be part of an important service. Plus I get to create some amazing content… Click here for an interview with Made in the Midlands on being Female and an Apprentice in Manufacturing

My background started with art, through to gaining a BA Fine Art honours Degree at Birmingham City University. I have since freelanced and delved into Graphic Design where now I have started my career in Digital Marketing. I love creating content, communicating with others and being a part of something which keeps the business going; staying relevant.  

Random Fact about Shannon:  

“I have an unhealthy obsession with house plants… I treat them like they were pets! I find a lot of inspiration in them for my illustration outside of HanaTech.” 

Some easy ways to SPEAK to us! 

If you need to get in touch with either of us.. Or just HanaTech Ltd. in general follow one of these: 

  • Call us – on 01384 913 010  
  • If you prefer, Email us through – [email protected] 
  • Message us through our Socials, We are on Linkedin, Facebook, Twitter and Instagram!  
  • Follow us on our socials and keep up to date with what we are doing, drop a comment and we’ll be happy to chat!  
  • Visit our website to find our contact page, our chat bot or fill out a contact form 

We are looking forward to hearing from you all, building more relationships and making a difference to our local Manufacturing Industry and more, remember these easy ways to speak to us and get in touch!

HanaTech News Digital Process Improvement

3 Valuable Words – Digital Baseline Review

We are on Day 3.. Christmas Eve, Eve! And we will be showing you 3 valuable words – Digital Baseline Review and what we do… 

Our approach at HanaTech is to be as transparent as possible, to give you the information you require put across in terms that YOU understand. We work with all kinds of SME’s in the manufacturing industry at different knowledge levels of the tech jargon based Industry 4.0, and it doesn’t matter what point you’re at on the timeline; we tailor our training and advice to you and YOUR business. 

It is often a question we get regularly;  

“What is a Digital Baseline Review?” 

As this is a phrase we use across all of our platforms and website, we thought it’s best to explain what it is, why we do it, what are it’s purposes and how it can help YOU begin your digital improvement journey... 

Let’s set the scene –  

It’s 2021, you’ve started the year reviewing your business, section by section. You’ve looked at your takings, your customers. You know you need a progression plan for the year to start upping those figures but, you don’t really know where to start or what your business even needs. That’s where HanaTech comes in. You choose us, a business consultancy to speak to about getting some advice.  

*Drops us an email, or a phone call* 

Lady on the Phone

“Hi Hana, This is J. Bloggs, Operations Manager for J Bloggs Ltd. We could do with some help! We aren’t sure where to start, but we have a basic plan…” 

Hana Logo

“Hi Ms Bloggs! You’ve come to the right place! Of course we will be of service, to start with, I will need to do a Digital Baseline Review of your business to identify areas of improvement or opportunities to base our digital process improvement plan off. And that’s where it all starts! We will give you as much advice as possible, help you understand your DBR and what steps to take next…”

Lady on the Phone

“Okay, Well what is a Digital Baseline Review?”* 

*Example Conversation

A Digital Baseline Review is a report style review which covers the 4 key areas mentioned in day 4 – Customer Journey, Operations & Process, Use of Realtime Data and Culture of Innovation. The review is carried out by us either through an on-site visit (no more than 2 hours) or depending on circumstance can be done remotely through a zoom/video call.  

Once we have looked over your business, we then provide an overall score % whether you’re a completely traditional business, digital beginner or even closer to the digital master side but you still need some tweaking. Along with this we provide you with recommendations of improvements to make. 

Example of a Digital Baseline Review

But why would I need to do this DBR? 

By taking part in this, it starts off the improvement journey with a structured and informative way to put the plan together. By seeing where your business lies on the DBR scale, you’re already gaining more visibility to the processes and you may even see some things you never noticed before… You want to know where you begin, and where you want to be at the end of the journey.  

If you’d like to see an example of the DBR click here 

How is this going to help me? 

We take a much more bespoke approach than others, as we understand how every business is different. We really pride ourselves in helping SME’s succeed in the local manufacturing industry which is why 2021 is the time to start those development plans! But less about us.. Why is doing a DBR going to help YOU? 

Times are changing, the world is changing. And the industry too, is changing around you.  

Time really doesn’t wait for anyone, whilst you are plodding along at work thinking things are going okay, your competitors are looking at new ways to work, new ways to gain more trade and develop stronger relationships with multiple people. Drastic changes can happen at any minute which can shut down businesses for good (Look at 2020, nobody saw that coming!?) 

By always being on the lookout for new ways to work, this will keep things interesting and motivating but also put your business on top. 2021 is the year of change – we all need to adapt our way of life to keep up with the growth of the world.  

Don't let it leave you behind... 

If you’d like to book a complimentary Digital Baseline Review now, or simply have a chat to us about the possibilities feel free to contact us! And we will support you every step of the way, One Quick Win at a Time… 

Digital Process Improvement

6 important pain points you need to improve

Today’s post will be more manufacturing business focused – but this can be adapted to your workplace… The 6 important pain points in the process – what are they? 

Usually there are 6 areas within the business where there are pain points; process areas end to end that could be improved, adapted and transformed (remember those 8 wastes!) 

We are going to run you through our Process Map and identify those areas, why they are important to know, how these areas affect your interactions with potential or current clients and how to go about arranging your digital process improvement plan. 

Pain Points
Enquiry and quote logo

Enquiry & Quote – The start of your manufacturing process

This is a KEY process; if at this stage there are issues, customers will not stick around. You have all heard of first impressions right? Everyone wants it to be as easy as a click of the button and be able to enquire, contact and get quotes efficiently.

An example of a pain point:

Difficult to track a quote as it has only been recorded via paper/email and not inputted into a system; which leads to no organised turnaround of quotes and tracking how many are coming through.  

Order logo

Order – Where the magic begins…

This is where you need to be accurate as mistakes are easy to make here.. But at a cost if it messes up your inventory

An example of a pain point: 

Orders usually manually inputted which leads to no transparency and difficult to measure quote to order conversions. These figures and KPI’s are super important to gain for reports; to see where you need to improve and stay ahead of the competition.  

Production, maintenance, warehouse logo

Production, Maintenance and Warehouse Management –

You’ve got to this stage, this is where you start producing the product… You want as little mistakes and as accurate results as ever with fulfilling the orders.

An example of a pain point: 

A stand-alone production system which is difficult to track work in progress, machine performance, a time lag in monitoring stock levels if at all able to monitor them and a reactive maintenance system. All of these can cause a huge problem with the TIME waste, as well as not having visibility of what is happening at what time… if you don’t know what is going on it doesn’t put much faith in your customers! People will lean towards a efficiently run business rather than a poorly run one every day.  

Despatch logo

Despatch –

This is always an area of frustration and possible complaints from your end and the customer’s end throughout the processes. Especially if you are an SME, complaints is not a good thing of course… as it’s a known fact people look at reviews. What’s the first thing you do when you’re researching a product, restaurant or service? Read the reviews, or even sometimes read the bad ones. Getting your despatch process right could make or break a business.

An example of a pain point: 

Third party despatching with no transparency of goods tracking for you or your customer. If you don’t have visibility, this is very risky as this leaves you with no answers to give to your customer who’s receiving the product. If you DO have visibility of tracking but your customer doesn’t, at least you can contact and keep them updated, although this falls into the wastes of unneccessary contacting when an automated tracking system for both parties would be suffice.  

After service logo

After service –

Leading on from your despatch, these go hand in hand. Without providing your customer with tracking details, despatch notes or any other information this leads to the customer contacting you

An example of a pain point: 

Manual customer service processes with no information to provide to the customer. As discussed in Despatch, if your customer has no information then this leads to frustration, lack of trust and bad reviews. Also, the timing of after service is vital, nobody likes it when you get a response 7 days later – however if you are having to manually search and find a despatch this can be time consuming.  

Invoice and Payment logo

Invoice and Payment –

Finally the last step, sending out those invoices and receiving payments. This is detrimental to both parties as after all, the end goal is payment.

An example of a pain point:  

Manual processing of invoice and invoice queries, with pressure building up around month ends and end of tax years with cash often held up in order to cash process. Every process relies on the other and if we are waiting for invoices to be manually processes, payments will then get held and everything will be backlogged. A lot of processes lead back to time management, as once you adapt and improve your processes time is saved and your business runs smoothly.

Why over process?

Something like your invoices can be automated, saving your admin much more time and being able to complete other tasks. As well as that, it also ensures your customer you are on the ball, providing them with everything they need quickly.  

You can use this Process Map for your own business whether it is a steel factory or an online clothing store, but it’s important to review your processes regularly in time with current events.

Gather feedback from customers and even just the public on what they want to see, but also go one step ahead and provide a spectacular service which outshines your competitors. If YOU need some help identifying your business pain points, why not speak to us! We can organise a Digital Baseline Review and start your journey of digital process improvement to transform your business! 

Drop us a follow on LinkedIn to keep up to date with us, we post regularly – come and join the conversations!

General News

9 Inspiring Women in Tech who changed the future

9 Inspiring women in Tech

As we are a FEMALE LED business, it’s our duty to spread the empowerment! So here are 9 inspiring Women in Tech who CHANGED the future…

According to Adeva IT, as of 2018, women held only 25% of all the jobs in the tech industry, despite women making up almost half of the total workforce. What’s worse, this number is lower than the percentage of tech jobs held by women back in the 1980s.* 


It is a known factor that in STEM roles and Manufacturing that women are much less likely to be working in these sectors, due to many reasons such as  

  • Not enough awareness in education – young women simply aren’t aware of STEM roles 
  • Lack of interest  
  • Competition – women are pushed to non-technical roles and there is still a lot of gender inequality within these sectors.  
But at HanaTech, we are here to thrive off the positive, to share the successes of all in the STEM and Manufacturing realm as well as Small Businesses, but today our focus is sharing 9 Inspiring Women in Tech from the past until now…  

9. Dr. Shirley Jackson: Modern Day Telecommunication 

A more modern-day female inventor, Shirley made history as the first black woman to graduate with a PhD from MIT in 1973* 

In her career, Dr. Jackson has brought breakthrough scientific research in telecommunications that enabled others to invent the portable fax, touch tone telephone, solar cells, fiber optic cables, and the technology behind caller ID and call waiting. She is still active now – check out the Black Inventor site for more – * 

9. Mary Anderson: Inventor of the Windscreen Wiper 

Although it may seem simple, or an obvious necessity now, there was a time when cars were invented without windscreen wipers (which seems crazy to imagine cars without!) Mary invented the wiper in 1902.. Before Henry Ford even started manufacturing cars?! 

Though she had trouble selling her invention at first, eventually Cadillac included her invention on its vehicles in 1922* 


7. Ruth Amonette – IBM vice president

Ruth was the first woman to hold a corporate position at 27 years of age for International Business Machines Corporation (IBM) which is an American multinational technology and consulting company and Ruth was also one of very few women who held such high positions of authority at all in the United States. She has been seen as an icon of inspiration over the years as a successful business woman – you can find Ruth on the IBM site in the hall of fame here.  

6. Marie Curie – Radio Activity

Marie Curie really paved the way to the future of radioactive treatments – specifically for Cancer treatements. She discovered the elements radium and Polonium which were such huge breakthrough she is one of the most well known female scientists to this day, and rightfully so. In 1903 Marie and her Husband Pierre won a Nobel Prize for their contributions to radioactivity in science.  

As many of us know today, Marie Curie’s name has been used for a charity to support research into treatments for terminal illness and is known by its yellow daffodil logo. You can find more information here.

5. Ada Lovelace – Computer programmer 

You’ve probably heard of Augusta Ada King, Countess of Lovelace – widely appreciated as the first person to recognise the computer and its potentials, thus being the first computer programmer.

‘In the mid-1800s, English computer pioneer and mathematician Charles Babbage asked Lovelace to translate an article about his proposed mechanical computer, the analytical engine. Lovelace not only translated the article, but she also expanded it by theorizing a way of getting the machine to repeat a set of instructions, something that would later become known as ‘looping’’*


This really was the start to what we know today – the creation of the computer and its understanding of the algorithm to the growing technology and AI we have today. 

4. Grace Hopper – Coding of the Computer 

Grace Hopper aka the ‘Queen of Code’, virtually invented coding during the 1940s*


Similarly to Lovelace but over a century on, Hopper converted English terms into code that computer machines could understand, a huge turning point in computer technology. Coding is vital for most things, whether it is website design or software applications, Hopper made it possible for us to translate. She worked right the way up to her death at 85, serving many years in the U.S. Navy and being awarded Admiral – one of the few females in this position at the time.

3. Susan Wojcicki, CEO of YouTube 

Susan Wojcicki started off being involved with the founding of Google which is where she worked as their Marketing Manager as Google’s sixteenth employee. As she was working her way up adding more contributions to Google’s AdSense and more, she suggested their acquisition of YouTube, which she then became CEO of in 2014.  

“Tech is an incredible force that will change our world in ways we can’t anticipate. If that force is only 20 to 30% women, that is a problem,” Wojcicki has said. We love the bold stance she takes against gender discrimination.

YouTube is one of, if not the biggest platform out there available – hosting thousands of Youtuber’s who hold millions of subscribers – there is something on there for everyone. Digital jobs are on the rise due to the shift in technology – which make the job roles more desireable. Don’t know how to do something? ‘YouTube’ it.  

2. Anne Boden, CEO, Starling Bank 

Boden founded Starling Bank in 2014, where she is now CEO and a member of its board of directors, with the aim of creating a bank as focused on customer experience as possible*


Starling Bank, is a Digital/Mobile-only Bank, which has won ‘best british bank’ 3 years in a row. It’s rival – Monzo, was started by a former partner of Boden’s, who she had disagreements with which resulted in him leaving Starling – to set up Monzo.  

Anne wanted to create something entirely new, something which fits in with the times which she completed extremely well – there are over 1 million Starling accounts now in the UK. In 2018, Anne received an MBE for services to financial technology. 

1. Hana Robertson – MD, HanaTech Ltd.

We can’t not include our very own founder in our Inspiring Women in Tech list now can we?! (FYI not written by Hana herself of course) 

Hana has worked in tech roles for over 15 years, starting out doing her Manufacturing Engineering and Business Degree in 2001. She is extremely passionate about her stance as a female in tech; she knows it’s a much smaller percentage to be in and wants to push herself to be as sucessful as possible – but not without making a difference.  

Hana founded HanaTech in 2019, providing Digital Process Improvement to the local Manufacturing Industry and more.

What makes her so inspiring? 

She is passionate about making change, but not for a financial benefit. She has her vision – transforming the industry from Traditional Factory to Factory of the FutureOne Quick Win at a Time.  

Hana is working on multiple projects which will soon be revealed, but she is already making a difference and has plans to expand her change manangement across multiple businesses. The technology adaptation is underway, but there are still many people who aren’t ready – Hana wants to prepare people to be as successful as they can be, offering support and really making that difference.  

We hope you enjoyed our list – from past to present and FUTURE of Inspiring Women in Tech…

There is a need for change in the Tech industry – see this report for more information and stats and what we need to do to close the gender gap in technology.

General News

11 amazing innovations all around us

For our 11th Day – 11 amazing innovations all around us that are so obvious you never even notice them… 

We are going to show you 11 tech innovations that you probably can’t live without and have played huge parts to society and are just plain genius!  

1. The Camera/ Recording Devices 

Amazing innovations

Although you may not realise it, the invention of the camera paved the way for so many things to which we use today and we couldn’t be without.

‘In 1685, German author Johann Zahn proposed a design for the first handheld reflex camera. French inventor Joseph Nicéphore Niépce is now widely accepted as the creator of photography as we now know it. Using a homemade camera, he produced the first partially successful photograph in 1816 on paper coated with silver chloride.’* 


Fast forward a few hundred years.. 

The invention of the camera was necessary for technology to develop from film to digital, and all the way to the tiny camera on our gadgets. Camera’s have made possible deeper connections through communication all over the world – with internet of course. Through the likes of Skype, social media apps, video calls and Zoom, most of use video every single day. 

2. Voice activation devices or better known as – “Alexa?” “Hey Google!”  

Amazon Alexa

New data from Strategy Analytics show that over 1-in-5 UK households had a smart speaker as of the end of June 2019.*


And I’m willing to bet that even more of us have them now that we work from home… These devices have become so second nature; having lots of different abilities to even turn on lights! There are still a few of us that feel a bit weary that a device is listening.. But don’t worry, there aren’t little people with a headset on listening to your every word… they are activated with their ‘names’. Remember Siri? 

The iPhone helper came out in 2011, to which many of us started asking it to tell a joke… (go on ask it now, you love a dad joke…) 

3. Finger Print and Face Recognition 

iPhone Face ID

We have all been so used to unlocking our phones with the touch  of our fingers that we forget we own a passcode!

The fingerprint technology was released in 2013 – they do have their flaws though, especially if you’ve been in the bath for too long and it does’t recognise those wrinkled finger tips… 

Facial recognition actually dates back to as far as the 60’s – as a computer application. 

FaceID was the one who took the storm – Apple’s technology bypassed all of the other’s, being the fastest most efficient feature, although there are times it doesn’t work. I guess nothing is perfect though right? 

4. Touch Pay and Digital Wallets 

Contactless payment

And we thought the invention of bank cards was great, not having to carry around cash.. but then the contactless payment was even better although wisely at a limit… 

In 2014 Apple Pay was released; a mobile digital wallet which allows payments in stores and online without the need for a chip and pin card. Although at first many people didn’t trust it which lead to a slow start, globally over 43% of us are using it now.  

As we mentioned in day 12, the mobile phone is now the modern day swiss army knife.. It being the only thing you need to carry around. 

5. McDonalds – Self serve Kiosk 

Gone are the days of needing to talk to a staff member to order your food.. This innovation may seem simple, but it’s pure genius. Some may say that it ‘cuts off the human interaction’ which in some ways yes, however when you really think about it, you’re there to get your food and eat it hence ‘fast food’. 

McDonalds Kiosk

The Self Serve Kiosk manufactured by Evoke Creative started in 2015, and really changed the game. A few major pro’s: Quicker when the queues are longer, getting much more trade in with the extra ’tills’, Great for inclusivity of those who find it hard to communicate physically due to health reasons, easy to clean/wipe down after use – Check out Evoke’s site for more technical pro’s.  

6. Video Doorbell and Home Security 

Not everyone has one of these, but they sure are taking off to be one of the amazing innovations recently. In 2013, inventor Jamie Siminoff brought his idea for a video doorbell to TV’s “Shark Tank,” the US version of Dragon’s Den, hoping to find a backer for his new company. The sharks flatly rejected him. But the product, Ring, became a huge hit, and Amazon purchased his company in 2018 for over $1 billion. 

RING Doorbell

RING are an innovative brand integrating their High Definition video doorbell to an App, so you are able to save recordings, use the microphone to speak to people at the door whereever you may be and track motion outside through sensors. Alike Alexa and Google Home, many people have a RING doorbell installed; they are user friendly and provide clear pictures that other standard security cameras cannot. 

7. GPS and Sat Nav’s to Google Maps 

We all got frustrated when we went on road trips and nobody could hold the map the right way up. But Satellite navigation systems appeared; The first was Transit, a system deployed by the US military in the 1960s.*  Publicly available GPS devices had already been around since the early 1980s – Around 2000 were when companies started releasing GPS systems such as MapQuest. 

But MapQuest was still online, meaning you had to print off your route. Fast forward to now – Google took over the game to be one of the most amazing innovations to date. 

Google Maps

Google maps was released in 2005, and 1 year later came street view which meant that they no longer needed to rely on third parties to get information. Google really developed the digital maps system to what it is today – most people use it on mobile devices to navigate almost anywhere. 


8. Gaming all over the world

Gaming is one of the biggest industries out there – with 4 out of 5 households owning a console. Starting off from even before consoles appeared, arcade games and Space Invaders started the path which has grew to what we are at today with online gaming. Ideas had floating around for online gaming when consoles were around, but internet either a) didn’t exist or b) when it did, it just wasn’t fast enough.  

SEGA Arcade

It wasn’t until the release of the Sega Dreamcast, the world’s first Internet-ready console, in 2000, that real advances were made in online gaming as we know it today.* 

The release of Runescape in 2001 was a game changer. MMORPG (massively multiplayer online role-playing games) allows millions of players worldwide to play, interact and compete against fellow fans on the same platform.* 


Fast forward to now, where people all over the world play games online, connecting with each other and even making money being professional gamers, but with making money means pumping money: Millennials spend an average of $112 a month on gaming content, according to a 2019 report from gaming research company SuperData** 

Mobile is the most popular platform for gaming millennials with 81% representation. Consoles are second with 60%, followed by PC at 30%** 


Gamers can continue playing on a mobile device during their commute, and then resume the game at home… pretty much gaming whereever they want. 


9. Drones – For all kinds of Uses 

Although they get a bad reputation and have been a controversial topic, Drones are a huge step in technology and we are yet to see their full potential.  

Advanced Drones are still relatively new; the first recorded use was in WW1 for military weapons having the ability to be un-manned. But asides from Military, Drones have been adopted in many other sectors including commercial, research, government, emergency health and even deliveries – one amazing innovation!


BI Intelligence expects sales of drones to top $12 billion in 2021. And no small amount of that will come from the sale of personal drones used for film-making, recording, still photography and gaming by common tech-savvy enthusiasts.*


Huge corporations like Amazon and Google are testing ways to deliver packages with drones. Facebook is using drones to provide Internet connections in remote locations. And there’s even a start-up that’s using unmanned aircraft to deliver tacos to your door. *


So in the near future you could receive your package by a flying saucer… 

10. E – commerce 

There once was a time where you could only buy products in person at a store (can you even IMAGINE not procrastinating on clothing websites in your dinner break)  

E-commerce shopping

Online shopping is higher than ever before, it was always on the increase due to its efficiency and ease of access but in 2020, the pandemic has only sped up the process.  

1979 – It all began when Michael Aldrich ‘invented’ online shopping.  Using videotex, a two way message service, it revolutionised businesses. We now know this as e-commerce.* 


Fast forward a few years to 1991 – The internet is commercialised and we saw the birth of e-commerce. Really, online shopping is still young, but it has spiked dramatically and given businesses so much more opportunity and space to trade.  

In today’s climate, the rise of online presence in social media has integrated e-commerce into social platforms; Facebook and Instagram offering ‘shop’ features to easily purchase an item at the touch of a button. Whilst may seem risky.. It’s only really risky to those who fall victim to the sneaky marketing.. *10% off.. BUY IT NOW* 

11. Self Driving Cars  

Whilst here in the UK it’s not something your average next door neighbour owns, it’s very much underway. Tesla are the most popular electric car company, Elon musk, Tesla’s CEO stated in June that he expects to have self-driving commercially available vehicles by the end of 2020 as he’s been testing one himself for his commute, although we are yet to see if this plan succeeds.  


Tesla’s cars are like mobile phones, they have ‘updates’. October 20th they rolled out their self driving update to select consumers to test, which make the vehicles slow and cautious* 


‘In GM’s 1939 exhibit, Norman Bel Geddes created the first self-driving car, which was an electric vehicle guided by radio-controlled electromagnetic fields generated with magnetized metal spikes embedded in the roadway. By 1958, General Motors had made this concept a reality.’

Other companies like Honda, Toyota and Volvo are aiming to deliver on-Highway driverless cars by 2021. 

We hope you enjoyed reading our 11 amazing innovations all around you.. how many things do you see around YOU? Tune in tomorrow to to find out ADVICE and TIPS on how to TIME MANAGE effectively! Alternatively, contact us or follow us on our socials to keep up to date –

Change Management Industry 4.0

12 reasons why we desperately NEED change to survive

Xmas Hanabot

It’s the 12th Day of HanaTech Christmas! 

For our first blog post we are going to show you 12 reasons why we desperately need change to continue to survive…

What change you ask?  

The world is changing – digitally speaking. There are many innovations all around us that we will outline in day 11 that you never would have thought about, but for now we will give you 12 reasons why we desperately need change; adapting to the digital innovations around us to continue to thrive and build upon. 

1. The high street is on the decline…  

As sad as this may be for many, small businesses rely on in store purchases. But the high street has been on the decline even before the pandemic. As many people are adapting to the use of mobile phones (even your grandma uses Facebook these days!) social media advertising is fuelled with investment; most companies who are making use of the online presence know the stats: 92 per cent of UK adults are forecast to own a smartphone by 2023. 

In recent news, Primark had lost out to a whopping £2 BILLION over 2020’s 1st pandemic ALONE… all because they have no e-commerce website! It seems such a rookie mistake for the fashion giant to not have an online presence in this day and age… Luckily they are not in administration yet… 

Many small businesses who still rely on the face to face interaction need not fear, as it is super easy and cheap to have digital change and build an e-commerce site – still having their in store interaction. The best of both worlds! 

2. The future of WORK: demand for roles within the digital technology sector has grown by 150% over the past 4 years (2015 – 2018)* 

During the current climate of the pandemic, many jobs have been or will be at risk due to the unfortunate lack of need for some roles. HOWEVER, in the digital sector there has been a HUGE increase of demand due to digital change; digital marketers, social media analysts, content creators and more are highly sought after to fulfil brand ‘s online presence; the competition to be the most seen online is high.  

‘But I have trained all of my life to do my specific role, this isn’t fair!’ 

Do not give up! There may be ways for you to mould your current role into a more digital stance by retraining. There are many positives to retraining; especially if you have been in a role for 10+ years and feel pretty stagnant. You can refresh your daily work life, learn new things and have something more exciting to go to each day; as they say, ‘If you always do what you’ve always done you’ll always get what you always got.’

3. Since the pandemic… EVERYTHING moved DIGITAL 

Most workplaces were shut, but many adapted to continue to work by the likes of…  you guessed it.. 

ZOOM. TEAMS. HANGOUTS. Or whatever platform you use…  

Zoom Meetings

But this mandatory digital change has only sparked the question; can we work from home most of the time?  This saves people money, time and effort on their commutes, less busy public transport which right now is key for keeping distance.. 

Here are a few companies that are now switching to remote work long term:

4. Web 2.0 – Briefly explained 

We are strongly within the web 2.0 realm now; user-generated content. Gone are the days where the web could only give you information but with no interaction. Web 2.0 refers to the ease of access, the abilities to collaborate, share and interact with information. Now, web 2.0 has evolved so much it is a referred to as a  ‘social web’  

There are little people who do not use a device in their daily life, whether it’s a laptop, tablet or mobile phone. Can you imagine a day without googling something like ‘who starred in the peaky blinders’ after you’ve just binge watched an entire season? Or then writing a status about it on your socials?  

The development of Web 2.0 has highlighted even more so why we need to adapt and participate; to reap the benefits. 

5. Industry 4.0 – Not just relevant to the Manufacturing Industry 

You may think:

“I have no idea what Industry 4.0 means.. but I don’t need to, I work in accounts?!”

But Industry 4.0 affects EVERYONE. Let’s explain… 

Looking at the 4 stages of the industrial revolution:  

Stage 1 –  Mechanism, Steam and Water Power 

Stage 2 –  Mass production lines and Electricity 

Stage 3 – Electronics, IT Systems, Automation and Robotics 

Stage 4 – SMART factory, AI, Real time data, and Machine learning 

The industry, manufacturing and construction are core parts of what keeps the world running. Without these sectors.. We wouldn’t have anything. The houses we live in, the bed’s we sleep on. The clothes we we wear and the foods we eat. Whether you are in HR, you work for the NHS, you’re a teacher or an Artist. All sectors of life REQUIRE the manufacturing and construction industry.  

Industry 4.0 is in progress, but we DESPERATELY need change to be embraced and encourage this stage as it moulds the future of everything as we know it.  

6. CASE STUDY – Toys R Us Collapse  

An entertainment giant in it’s day, but even the largest companies could fall into administration.. (Looking at the current news of Arcadia Group, who owns TopShop) 

“Toys R Us has failed to innovate its business model, incorporate technology or adapt to changing consumer behavior” * 

In short, the large company made mistakes which only lived to serve lessons to others of what NOT to do. But many people can agree that their resistance to adapt to trends and behaviors resulted in an outcome that nobody wants. Thousands of jobs lost, 100’s of store closures. Which all could have been prevented.. 

7. The technology adoption cycle 

12 reasons why we desperately need change

The new business disruptors are adapting to technology straight away, which is creating a GAP between the already existing businesses that are quite slow with jumping on the tech bandwagon.  

This ‘GAP’ which continues to increase the more innovating technology emerges, is only creating heavier competition… where eventually there will be no competition; the new disruptors are well ahead of the game and customers automatically steer to them. Leaving the businesses falling behind, non existent.  

Don’t be another case study… 

8. The ‘Resistant to Change’  

We all know this category of people can be a hurdle, whether you are one of them or whether you work with them. But how to we combat this resistance? 

From a workplace MD/CEO point of view; it’s all about change management. There are ways to approach the tech adoption subject to those more tricky employee’s… But you can speak to a specialist to get resources and advice! (Cough* HanaTech Cough*) 

If YOU fall into that resistance for reasons such as..  

  • You don’t trust new tech.. It can fail 
  • You don’t know where to start to understand, all seems too complicated 
  • Ignorance 

There are many resources out there and examples of successful technology that are around your daily life that you don’t even notice.. And we trust them everyday. If you don’t understand, or know where to start then again.. Ask for help! There are business consultants out there (Cough* HanaTech Cough*) who are here to help you! 

And if you are the latter.. Unfortunately there isn’t a special potion for the ignorant, sorry. 

9. Who doesn’t want an easier life?! 

Technology has made so many parts of our lives much more easy, efficient and time saving.  

Things such as communication, payments, consumerism, information intake, knowledge and so much more has been made a breeze. We will go into innovations around us in day 11 but see here for 6 ways on how technology has made our lives easier:

10. The world is changing, whether you like it or not.  

The reality is, everything is becoming much more digital; even if you’re not a fan of it. But you can’t deny technology’s abilities and we desperately need change to continue to survive; how far we have come in such a short space of time is already rather impressive…  

The World

See this cool illustrated video for the evolution of tech – 

 From using a typewriter or hand writing letter to sending an email with the click of a button. Although, got to give it to the typewriter that it’s still pleasing to watch. 

11. The modern day ‘swiss army knife’  

In the 70’s, you probably wouldn’t leave your house without these 3 things: Your house key, some pocket change, and a casette player. Now, most of us don’t leave without our mobile phones.  

Mobile phones have become the swiss army knife; you can pretty much do anything on it from payments, to communication, to consumerism to even controlling the lights in your homes.  

A mobile phone is the necessity item that people carry around even over cash.  

So, from a business owner or marketing point of view, its VITAL to analyse behaviours; this is how you place your business in the competition.  

12. CHANGE is inevitable, so you may as well embrace it to overcome it 

Lastly, from a personal point of view, many people struggle with change in life, which is a completely normal process, but it doesn’t always have to be confusing and intense. Change is always going to happen, as this means moving forwards and progressing. If we all embrace it and become more open minded it benefits in the long run, making the change transition much easier to flow without any resistance. Why give yourself more unnecessary weight?  

We hope you enjoyed reading our 12 REASONS why we desperately need change … Keep an eye out for tomorrow’s post…